Jasmine Café is a much-loved café by Bab Tooma with the kind of atmosphere chains can't copy — but online, it was barely visible. We built a modern website backed by local SEO, digital marketing, branding materials and print design, strengthening the café's presence both online and on the high street.
Independent cafés live or die on two things: regulars and discovery. Jasmine Café had the regulars — what it was missing was discovery. New residents, visitors and office workers searching for a good coffee nearby were finding competitors first, and the café's scattered online presence — an unclaimed listing here, an outdated photo there — didn't reflect the warmth of the place at all.
Offline, the story was similar: menus, signage and social posts each looked like they came from a different business. The brief was to bring it all together — one brand, discoverable everywhere a potential customer might look.
We treated the café's online and offline presence as one project, not two — because a customer who finds the café on Google and then picks up a menu at the counter should feel like they're dealing with the same business at every step.
Café customers decide on their phones, often while walking. So the website was built mobile-first around the three things they check: the menu, the photos, and how to get there — with opening hours and directions never more than one tap away.
Local SEO targeted the searches that bring in new faces — café, brunch and coffee terms in the local area — while the refreshed branding flowed through everything printed and posted, so the café now looks as considered as its coffee tastes. Online presence pulls people in; the printed materials and consistent brand keep the experience seamless once they arrive.
"The café finally looks online how it feels in person. Customers mention finding us on Google all the time now, and everything — the website, the menus, the socials — feels like one brand."
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