Custom-trained assistant
Trained on your real services, prices and policies — not generic chatbot answers. It sounds like your business because it learned from your business.
AI & Automation
AI That Answers Every Enquiry — Even at 2am
Leads don't keep business hours. Our AI assistants answer questions, qualify enquiries and book appointments around the clock, while automation follows up every lead and clears the repetitive admin — with a human handoff whenever it matters.
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Automation Services
Where AI actually earns its keep in a small business
Forget the hype — these are the four places AI and automation reliably pay for themselves. Pick one to see how it works.
AI chat assistant for your website
An assistant trained on your business — your services, prices, opening hours, FAQs — that answers visitors instantly on your website and WhatsApp, captures their details, and hands over to a human the moment a conversation needs one.
- Trained on your actual services, FAQs & policies
- Works on your website and WhatsApp
- Captures name, contact details & enquiry
- Instant human handoff rules you control
- Every conversation logged and sent to you
Automated lead follow-up
Most lost sales aren't lost to competitors — they're lost to silence. Automation replies to every enquiry instantly, sends polite follow-ups if there's no response, and keeps warm leads warm until they're ready.
- Instant branded reply to every enquiry
- Timed follow-up sequences via email & WhatsApp
- No-response nudges that don't feel pushy
- Past-customer re-engagement campaigns
- Everything logged against each lead
Booking & reminder automation
Customers book themselves in from any device, confirmations go out instantly, and automated reminders cut the no-shows that quietly drain revenue from restaurants, salons and clinics.
- Self-service online booking from any device
- Instant confirmations by email & SMS/WhatsApp
- Automated reminders that reduce no-shows
- Calendar sync for your whole team
- Cancellation & rebooking handled automatically
Back-office workflow automation
The invisible time-sinks — copying enquiries into spreadsheets, sending the same onboarding email, chasing documents. We map your repetitive processes and automate the steps that don't need a human.
- Process mapping session to find the time-sinks
- Enquiries auto-logged to your CRM or sheet
- Automatic quotes, invoices & onboarding emails
- Document collection & chase-up sequences
- Connects the tools you already use
What's Included
Every AI project includes all of this
Website & WhatsApp integration
One assistant, everywhere your customers are — embedded on your website and connected to your business WhatsApp number.
Human handoff built in
The moment a conversation needs a person — a complaint, a complex quote — it's routed to you instantly with the full conversation history.
Connects to your tools
Enquiries flow into your CRM, calendar, email or spreadsheet automatically. We build around the tools you already use, not against them.
GDPR-compliant by design
UK data protection built in from day one: clear privacy notices, consented data capture, and your customer data never used to train public models.
Monthly tuning & reporting
We review real conversations monthly, retrain weak spots, and report what the assistant handled, captured and booked — in plain English.
How We Work
From "sounds complicated" to live in four steps
Map the workflow
A free session walking through how enquiries, bookings and admin actually flow in your business — and where the hours leak away.
Build & train
Your assistant is trained on your real content and your automations built — then tested internally until the answers are right.
Test & launch
You test it with real scenarios before anything goes public. It launches only when you're confident in every answer.
Tune & expand
Monthly conversation reviews sharpen the assistant, and once the first automation proves itself, we expand to the next time-sink.
Common Questions
Everything you might want to ask first
No — it's trained on your business specifically: your services, your tone, your actual FAQs. It introduces itself honestly as an assistant, answers what it genuinely knows, and hands over to a human rather than guessing. Customers consistently prefer an instant accurate answer over a next-day email.
It says so and hands off — that's a feature, not a failure. You define the handoff rules: complex quotes, complaints, or any topic you choose gets routed straight to your team with the full conversation attached. The AI never bluffs its way through something it doesn't know.
Yes. Every build follows UK GDPR: clear privacy notices, consented data capture, secure storage, and your customer conversations are never used to train public AI models. You own your data and can export or delete it at any time.
Most things you already use: Google Calendar, WhatsApp Business, common CRMs, email platforms, Google Sheets and booking systems. In the workflow-mapping session we'll confirm exactly what connects to what before quoting.
A website AI assistant typically goes live within 1–2 weeks. Follow-up and booking automations usually take a similar timeframe. Larger back-office workflow projects are scoped individually — you'll get a written timeline with your fixed quote.
It depends on scope — a website assistant is a very different project from a full back-office automation. After the free workflow-mapping session you'll get a fixed written quote, and we'll be honest about the expected time savings so you can judge the return before spending a penny.
Ready to stop losing the leads that arrive after hours?
Book a free workflow session and see exactly where AI would pay for itself in your business.
Get In Touch
Tell us about your project
Fill in the form or reach us directly — whichever suits you. Every enquiry gets a personal reply from the team, not an autoresponder.
Get your free quote
No obligation, no pushy follow-ups — just a clear price and honest advice.
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