Terms of Service
These terms set out the basis on which we provide our services and on which you use our website. Please read them carefully. By using our website or engaging our services, you agree to these terms.
Last updated: July 2026
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1. About these terms
These terms of service ("Terms") govern your use of the SourceFind website and the services we provide. They form a legal agreement between you and SourceFind ("we", "us", "our"), of Oxfordshire, UK
Specific projects will also be covered by a separate written proposal or quote. Where a project proposal conflicts with these Terms, the proposal takes precedence for that project.
2. Our services
We provide website development, digital marketing, SEO, graphic design, and AI & automation services. The exact scope, deliverables, timeline, and price for any work will be set out in a written quote or proposal that you approve before we begin.
We'll always give you a fixed, written quote for the scope discussed. If the scope changes during a project, we'll agree any additional work and cost with you in writing first.
3. Quotes, fees and payment
- Quotes are valid for 30 days unless stated otherwise.
- Payment terms — including any deposit and instalment schedule — are set out in your project proposal.
- Invoices are payable within 14 days of the invoice date unless agreed otherwise.
- We reserve the right to pause work on a project where an invoice is overdue.
- Prices are in £ and inclusive of VAT where applicable.
4. Your responsibilities
To deliver your project on time, we'll need your cooperation. You agree to:
- Provide content, materials, feedback, and approvals in a timely manner.
- Ensure any content you supply (text, images, logos) is accurate and that you have the right to use it.
- Give us the access we need to relevant accounts, hosting, or platforms.
- Nominate a point of contact who can make decisions and give approvals.
Delays in providing what we need may affect the project timeline.
5. Timelines
We provide estimated timelines in good faith and work hard to meet them. However, timelines depend on timely input from you and on factors within scope. We're not liable for delays caused by late feedback, incomplete content, third-party providers, or circumstances beyond our reasonable control.
6. Intellectual property and ownership
On full payment for a completed project, ownership of the final deliverables created specifically for you (such as your website design, logo, or graphics) transfers to you, including editable source files where applicable.
- Until final payment is received, all work remains our property.
- We retain ownership of any pre-existing tools, code, frameworks, or templates we use to build your project, and of our own know-how.
- Third-party assets (such as stock images, fonts, or plugins) remain subject to their own licences, which we'll pass on to you.
- We may showcase completed work in our portfolio and marketing unless you ask us in writing not to.
7. Third-party services
Our work often relies on third-party services and platforms — for example web hosting, WordPress, plugins, payment gateways, advertising platforms, and analytics. We're not responsible for the availability, performance, pricing changes, or policies of these third parties, though we'll help you navigate them wherever we can.
8. Marketing, SEO and results
For marketing, advertising, and SEO services, we commit to the work and the professional standard of its delivery — not to specific outcomes. Search rankings, ad performance, and lead volumes depend on factors outside our control, including search engine and platform algorithms, competition, and market conditions. We do not and cannot guarantee specific rankings, traffic levels, or sales, and we'd be wary of anyone who does.
9. Limitation of liability
Nothing in these Terms limits our liability for anything that cannot lawfully be limited, including death or personal injury caused by negligence, or fraud.
Subject to that, our total liability to you for any claim arising out of or in connection with our services is limited to the total fees paid by you for the specific project giving rise to the claim. We are not liable for any indirect or consequential losses, or for loss of profit, revenue, data, or business.
10. Cancellation and termination
Either party may end a project by giving written notice. If you cancel a project in progress, you remain liable for all work completed up to the cancellation date and any non-refundable costs already incurred on your behalf. Deposits are non-refundable once work has begun unless agreed otherwise. Ongoing services (such as monthly marketing or SEO) may be cancelled with the notice period stated in your proposal.
11. Confidentiality
Both parties agree to keep confidential any non-public information shared during a project, and to use it only for the purpose of delivering the work. This obligation continues after the project ends.
12. Use of our website
You may use our website for lawful purposes only. You must not misuse it by knowingly introducing malicious code, attempting to gain unauthorised access, or using automated systems to submit spam through our forms. The content on our website is for general information and does not constitute professional advice.
13. Contact us
If you have any questions about these Terms, please contact us at info@sourcefind.co.uk or on 07921 280043.